Below you will find a list of frequently asked questions.

The implementation cycle depends on the needs of your pharmacy, but the average time is one to two months.

We have a preferred data conversion company that can perform most data conversions. We believe data conversion is an important part of the implementation process and will fully support your pharmacy through the conversion process.

We have many options to meet your requirements: a training video, internet training, class room training at our office or on-site training. A implementation and training specialist will guide you every step of the way.

Abacus interfaces with most major and regional wholesalers. It is likely that we are currently interfaced with your wholesaler for both price updates and ordering.

No, we believe that workflow is a key component of any successful pharmacy operation. The workflow features of the software are included.

Abacus has built-in electronic signature support at no additional charge; all you need is the signature pad and a barcode scanner.

Abacus is SureScripts certified. Electronic prescriptions are automatically added to your Abacus WorkQueue and can be processed without manual data entry.

Our experienced support staff is available 24/7. During business hours, a live staff member will answer your call; you should never have to leave a voicemail. After regular business hours, your call will normally be returned in less than five minutes if a representative is unable to immediately answer your call.

We encourage you to reuse your existing equipment when possible. Our staff can assist you in assessing your equipment needs.

If you have more questions call us at (305) 220-0400 or