When a prescription, insurance card, driver’s license, or signature is scanned, it is automatically linked to the patient’s record. Accessing patient information will display these images, verifying the patient’s prescription and helping to prevent dispensing errors. This feature can significantly reduce the time and cost associated with audits.

Adopting a paperless system can streamline your workflow, reducing the time and expenses related to manual filing. It also ensures that patient records are accurate and up-to-date.

Our pharmacy software features tools that automatically transmit Prescription Drug Monitoring Program (PDMP) data, enhancing patient care and mitigating the abuse and diversion of controlled prescription drugs. The software meticulously tracks controlled prescriptions and fulfills all state reporting requirements.

The program gathers data on all Schedule II, III, and IV controlled substances dispensed, with the capability to report beyond the residing state. Each time a controlled substance is dispensed, it is reported to the PDMP using a format approved by the Department of Health (DOH). Reporting is straightforward and automatic, with frequencies ranging from minutes to days after dispensing, depending on local requirements.

Our Pharmacy Software system includes the Abacus PDMP extract, providing your business with a streamlined solution to meet reporting obligations efficiently regardless of the State it was dispensed in or shipped to.

Abacus Pharmacy software enhances inventory management efficiency by automatically handling inventory details such as container, expiration date, and lot numbers. This capability can boost cash flow and profitability by reducing the inventory levels required in your pharmacy. The software’s password-protected features and comprehensive reporting capabilities help minimize shrinkage and ensure accurate inventory counts. Additionally, Abacus interfaces with major wholesalers to provide cost comparisons, supporting multiple inventory types including retail, 340B, PAP, and own use.

The inventory control feature allows for the setup of automatic reorder stocking levels, the generation of purchase orders, and electronic submission to wholesalers. Upon processing incoming orders, the system updates quantity-on-hand and actual acquisition costs. Consequently, your financial reports will accurately reflect true costs, visible on each prescription as it is filled.

A Barcode Scanner (1D or 2D) significantly enhances accuracy and efficiency by enabling users to scan medications being dispensed or reviewed. It facilitates prescription verification by scanning the NDC number barcode on the patient label or receipt and matching it to the GTIN or NDC number barcode on the stock drug container. This handheld, portable unit can scan the GTIN or NDC of prescriptions being dispensed, picked up, or received into inventory, ensuring traceability.

Its portability allows the scanner to be used at any location during the prescription filling and verification process, further streamlining operations and reducing errors.

Our pharmacy software features advanced Workflow technology that maintains multiple Workflow Queues, enabling easy assignment of responsibilities and customization to fit your unique work environment. This includes Queue management for:

• New Rx orders
• Holds
• Physician actions
• DUR (Drug Utilization Review)
• Rejects and verification

The Refill Queue efficiently manages refill requests and prior authorizations, displaying their status. Requests can be automatically received through an interactive voice response system (IVR), reducing time spent on the phone or online. For prescriptions that have expired or lack refills, an electronic request can be automatically sent to physicians for a new prescription or additional refills.

From their workstations, technicians and pharmacists can view the list of prescriptions in the queue by various criteria, such as those waiting to be delivered, mailed, picked up at specific times, or awaiting refill authorization. Each Rx in the Queue includes a note field for recording special services or patient requests, such as delivery of OTC items or reminders to call the patient when an order is filled.

Additionally, the queue lists electronic prescriptions and faxes as they are received or sent out, eliminating the need for manual filing and simplifying patient record management.

Many patients face challenges in adhering to their prescribed medication regimens, particularly with timely refills. Delays in refilling medications can lead to missed doses, compromising treatment effectiveness and negatively impacting patient health.

The Abacus system offers a solution to enhance patient adherence and health outcomes. By utilizing the Integrated Automatic Refill feature, you can ensure that patients’ maintenance medications are refilled on a regular schedule, preventing them from running out of essential medications. Additionally, the patient notifications feature allows you to remind patients when it is time to refill their prescriptions. Combining automatic refills with patient notifications can significantly improve adherence and overall health.

A customer arrives at your counter with her sick child and a prescription but without an insurance card. Using the information in her family’s file, you attempt to submit her claim, but it is unsuccessful. She recalls that her husband’s company recently switched insurance plans, and the new provider’s cards have not yet arrived.

This situation is easily managed with our system, which can search for commercial or Medicare eligibility and quickly retrieve all available coverage information, recording it in the patient’s profile.

By entering basic information such as the patient’s name, date of birth, zip code, and the last four digits of their SSN, you can access comprehensive coverage details (Plan, Group number, Card number, person code, and relationship for Medicare Part D or Commercial Insurance) from all active coverage sources.

Enhancing staff efficiency and improving the overall customer experience is achievable by quickly determining eligibility in such situations. The ultimate goal is met when the customer leaves with their filled prescription.

You will have access to eligibility information for over 220 million individuals enrolled in commercial, Medicaid, and Medicare Pharmacy Benefit Plans.

The system offers robust patient counseling support through patient education leaflets. It includes a comprehensive suite of drug utilization review (DUR) checks, such as Drug Allergy, Drug-Drug Interaction, Drug Contraindication, Side Effects, Duplicate Therapy, Dosage Range, Duration of Therapy, Pediatric Contraindication, Geriatric Contraindication, Pregnancy Contraindication, Medication Guides, and Lactation Contraindication.

Patients will receive a printed leaflet with detailed information about their prescription, instructions on how to take the medication, potential side effects, and more. This ensures patients are well-informed about their medications and understand the importance of adhering to their prescribed regimen.

The system includes built-in Medication Guides that address issues specific to particular drugs and drug classes. These guides contain FDA-approved information designed to help patients avoid serious adverse events. The FDA mandates that Medication Guides be provided with certain prescribed drugs and biological products when the Agency determines that:

Integrated with our Pharmacy software is a professional compounding and IV system tailored for compounding and specialty pharmacies. This system optimizes the production of compound medications and IV solutions by enabling the creation of personalized medication formulations, multiple compound templates, and compound batches. It also facilitates the management of formulas, logs, batch testing, chemicals, and patients.

The system seamlessly links with wholesalers, bills third-party processors, receives and sends electronic prescriptions, reports PDMP-controlled substances, and checks for ingredient conflicts and interactions. Additionally, it manages chemical inventory, calculates formula costs, and generates consistent labels with unique barcodes.

Compliant with USP, NCPDP, and FDA guidelines and recommendations, this system ensures adherence to standards for compounding, labeling, and reporting of compounded products.

Create compound templates with customized ingredients. Generate batch worksheets, print batch labels, and compound prescriptions instantly. Document or attach existing compound formulas.

Facilitate full or partial electronic compound billing to multiple processors. Track waste, dosage form, storage conditions, optimal temperature, product flavor, preparation date, beyond-use date (BUD), lot number, packaging, and professional fees. Monitor shipping costs and interface with carriers.

Include detailed formula notes, special handling instructions, or warnings, and attach relevant documents. Manage prescription status (On Hold, Not Filled, Transfer) with an integrated inventory control system and log.

Automatically calculate ingredient costs with our system. Utilize ingredient inventory and barcoding technology for precise chemical verification. Each formula can include an unlimited number of chemicals and instructions, with quantities automatically calculated for every unique batch.

The system performs automatic checks for chemical conflicts, interactions, and potential allergies. It also features workflow and queue management, text and email prescription status alerts, and compliance reporting for controlled substances.

Store patient test results within their personal profiles. Utilize cyclic filling for refill prescriptions according to your preferences. Ensure robust user security and implement customized pricing schedules. Facilitate prescription validation and chemical price updates.

Leverage data management, analytics, and reporting capabilities. Track formula usage by patient or physician for comprehensive oversight.

This software module creates and maintains an online database for a variety of I.V. solutions tailored for IV infusion centers, clinics, and physicians’ offices. Orders can be categorized as piggy-back, syringe, LVP, TPN, epidural, chemotherapy, and chemo syringe, supporting both admixed and non-admixed solutions.

For non-TPN orders, up to eight additives can be entered, with any unused fields available for additional information or instructions. A dedicated TPN order input screen allows for the specification of values for common additives and standard solutions (dextrose, amino acids, and lipids). Four 30-character “free text” lines are available for additional additives, solutions, or instructions.

A starter list of frequently used standard orders and comments, complete with mnemonics, is included to reduce keystrokes. Users can enter new standards or modify existing ones as needed.

Orders for I.V. compounds can be filled by creating worksheets that detail every admixture ingredient, including the container. The system allows for the creation of pricing mechanisms specific to I.V. solutions and facilitates the quick filling of orders for all associated ancillary supplies. Different label formats can be selected for various therapies. All I.V. orders integrate seamlessly with standard billing, reporting, and forms.

Drug interactions can reduce the effectiveness of medications, cause unexpected side effects, or amplify the action of a particular drug. Some interactions may even be harmful to patients. Our automatic drug screening system mitigates the risk of potentially harmful drug interactions. The pharmacy software not only screens for Drug-Drug interactions but also checks for Drug-Condition and Drug-Allergy conflicts, ensuring comprehensive patient safety.

Eliminate the hassle of manually gathering prescriber information with Abacus Pharmacy software system it automatically imports prescriber details into your pharmacy’s database. By searching the National Provider Identification (NPI) database, the software populates prescriber information directly into your system, saving you time and streamlining your workflow. This efficiency helps you dispense medication more quickly.

Abacus Pharmacy software provides multiple methods for ordering from suppliers when inventory falls below pre-set minimum levels, based on usage, or manually.

Pre-set level ordering: Automatically generate purchase orders with recommended quantities when current inventory falls below pre-set minimum levels.

Usage ordering: Efficiently create orders for both prescription and OTC items based on usage, simplifying inventory management.

Purchase orders can be dynamically or automatically built based on dispensed items, shortages, future requirements, manually, or a combination of these factors. These orders can be printed or transmitted electronically (EDI) to any drug distributor equipped to receive electronic orders. Inventory can be managed separately for 340B or LTC.

Efficiently manage separate inventories with Abacus Pharmacy software. Designed to handle multiple inventory locations seamlessly, it simplifies the ordering process and ensures smooth business operations. You can track various inventory types, including retail items, prescription medications, and specialty programs such as 340B, LTC (Long Term Care), and PAP (Patient Assistance Programs).

While managing multiple inventory locations can be challenging, Abacus Pharmacy software makes it easy to maintain control and stay organized.

Insurance companies occasionally have incorrect information on file, such as a birth date or patient name.

With the Abacus system, you can easily send the information that will match to the insurance company’s file without altering the correct information on your file. This is just one of the many convenient features offered by Abacus software.

The system efficiently tracks multiple deliveries assigned to a delivery person, whether by delivery ticket or prescription. It can print delivery lists with directions, capture electronic signatures, and scan deliveries in and out or update other statuses. Additionally, it monitors the individual picking up controlled substances and can be utilized for drive-through service.

Implement unlimited pricing strategies tailored to payment plans (insurance). Set-up formulas in pricing tables, drugs, quantities, levels, categories, groups, or forms.

Visual Pharmacy Plus efficiently reads information from driver’s licenses swiped or scanned using our 2D Barcode Technology. The software automatically creates a new patient profile with up-to-date information directly from the driver’s license. This feature helps eliminate input errors, reduce duplicate records, and virtually eliminates the need for manual entry of patient information.

The Order Entry feature enables users to swiftly scan hard copy prescription images, with or without additional information, into the “New Rx Orders” queue for subsequent processing. This feature is particularly beneficial in high-volume environments, as an additional verification layer, to minimize misplaced or lost paper prescriptions, and to maximize efficiency. Junior Pharmacy Technicians can scan and enter prescription orders, while Pharmacists or senior technicians focus on selecting, verifying, and filling the orders.

Rather than manually entering directions for each prescription, you can utilize Sig codes.

Abacus Pharmacy software offers multi-language drug information and Sig codes in English, Spanish, French. It also supports Sig codes in various other languages, including Russian, Chinese, Korean, Hebrew, Hindi, Arabic, and many more. Additionally, you have the capability to concatenate Sig codes or embed them within the directions.

Streamline your pharmacy’s accounts receivable by maintaining real-time tracking of outstanding balances.

You can designate authorized personnel for A/R billing and set spending limits for each A/R patient. This user-friendly feature integrates seamlessly with all Abacus products, utilizing the same company and patient files. Prescriptions or copays can be easily charged to a patient’s account during the prescription filling process.

With Abacus A/R, you can perform all traditional accounts receivable functions, from setting up and maintaining a customer’s charge account to generating monthly statements. Additionally, you can choose between the balance-forward or open-item accounting methods.

The balance-forward method is straightforward, easy to maintain, and commonly used in retail settings. The open-item method, while requiring more entry and maintenance, offers detailed information and enhanced audit control, which is beneficial for institutions such as nursing homes, insurance companies, or worker’s compensation cases.

You can effortlessly view patient and insurance carrier balances, send statements, and print detailed accounts receivable aging reports by patient or carrier. Abacus A/R provides comprehensive financial data management with easy posting, reporting, and tracking of private pay and facility charges through various accounts receivable reports. You can also process statements, trial balances, and departmental reports with EOB electronic claims payment and reconciliation.

The integrated accounts receivable feature offers a complete patient balance overview, statements, reports, and precise audit trail accountability. It also includes options for password protection when necessary. You can post charges, payments, or credits to a customer’s account, view transactions from the current or prior billing period, reprint statements as needed, and post electronic EOB payments.

Abacus Pharmacy software’s Centralized Office capability enables you to access all your stores’ data at any time. You can efficiently manage reporting, dispensing, pricing, patient profiles, accounts receivable, prescriber information, and other data sharing across all your locations. This eliminates the need to be in multiple places simultaneously.

Prescription processing is highly centralized, primarily revolving around the prescription fill screen. Tasks such as filling prescriptions, adding patients and doctors, transmitting online claims, performing proactive DUR analysis, maintaining SIGs, and printing patient education leaflets can all be completed while filling a prescription. This centralized design significantly enhances productivity by providing direct access to most tasks associated with prescription processing from a single interface. Additional tasks such as database maintenance, billing, system administration, reports, accounts receivable, and nursing home support are all organized within the system. Abacus Pharmacy Software is compatible with Amazon Web Services (AWS) cloud computing.

The Centers for Medicare and Medicaid Services (CMS) aims to provide better care, healthier people and communities, and lower-cost care. To align with this goal, CMS developed a one to five-star rating system to evaluate the performance of Medicare Advantage plans. A plan’s star rating is significant as it directly impacts their compensation and marketing advantages.

Medicare Advantage plans are rated on several performance areas, including outcome measures (improvement in health), intermediate outcome measures, patient experience, access measures (barriers to care), and process measures (how care is provided).

Part D plans are evaluated based on performance measures across four domains: Drug Plan Customer Service, Member Complaints and Problems Getting Services, Member Experience with Drug Plan, and Drug Pricing and Patient Safety. The Drug Pricing and Patient Safety domain includes Pharmacy Quality Alliance (PQA)-supported medication adherence measures.

CMS also employs Display Measures to further evaluate Part D plans. Although these measures are not included in the plans’ star ratings, they are reported to CMS and displayed on the “Patient Safety” website. PQA-supported measures of medication safety, such as drug-drug interactions, excessive doses of oral diabetes medications, and the completion rate of Comprehensive Medication Reviews, are measured and reported.

Data is collected to evaluate pharmacies’ performance in areas such as vaccinations, health coaching, medication therapy management, health promotion, care coordination, and adherence counseling. Medicare Advantage plans particularly emphasize medication adherence for Part D patients receiving maintenance medications for conditions like diabetes, hypertension, and high cholesterol.

Pharmacies’ performance evaluations can influence whether a Medicare Advantage plan includes them in a preferred network. Plans may seek pharmacies that align with their goals and are committed to improving performance metrics, especially those related to medication adherence.

For pharmacies, this presents a prime opportunity to collaborate with Medicare Advantage plans to enhance star ratings and ensure patients receive appropriate care. As the healthcare landscape evolves, pharmacies will increasingly play a pivotal role in delivering comprehensive healthcare to their patients.

The Health Insurance Portability and Accountability Act (HIPAA) is a U.S. healthcare law that sets forth requirements for the use, disclosure, and protection of individually identifiable health information. It applies to covered entities, including pharmacies, doctors’ offices, hospitals, health insurers, and other healthcare organizations with access to patients’ protected health information (PHI). Additionally, it extends to business associates, such as software service and IT providers, that may access PHI on behalf of these entities.

The scope of HIPAA was expanded with the enactment of the Health Information Technology for Economic and Clinical Health (HITECH) Act. Together, HIPAA and HITECH Act rules encompass:

• The HIPAA Privacy Rule, which emphasizes individuals’ rights to control the use of their personal information, ensuring the confidentiality of PHI and limiting its use and disclosure.
• The HIPAA Security Rule, which establishes standards for administrative, technical, and physical safeguards to protect electronic PHI from unauthorized access, use, and disclosure. It also includes organizational requirements such as Business Associate Agreements (BAAs).
• The HITECH Breach Notification Final Rule, which mandates notifying individuals and the government when a breach of unsecured PHI occurs.

HIPAA regulations require covered entities and their business associates—such as Abacus when providing services to covered entities—to enter into contracts to ensure adequate protection of PHI. These contracts, or BAAs, clarify and limit how the business associate can handle PHI and outline each party’s adherence to the security and privacy provisions of HIPAA and the HITECH Act. Once a BAA is in place, Abacus customers—covered entities—can utilize its services. Currently, there is no official certification for HIPAA or HITECH Act compliance. However, Abacus services covered under the BAA are undergoing audits conducted by accredited independent auditors.

With thousands of drugs in various shapes, sizes, and colors available in a pharmacy, the pill database is invaluable. It retrieves an image of the prescribed medication alongside the prescription image, providing an additional layer of verification to ensure the patient receives the correct medication. This is yet another way Abacus Pharmacy Software enhances accuracy and patient safety.

The DeliveryRx™ system is an ideal solution for pharmacies that collect signatures at drive-thru windows, deliver medications to patients, or service nursing facilities. It is compatible with iPhone and iPad devices.

The system is designed to track prescription deliveries, including alternate addresses for patients who prefer their prescriptions delivered to different locations. It verifies the prescription being delivered and the recipient, tracks the driver, and records delivery with Proof-of-Delivery (POD) signatures or delivery notes. Additionally, it assists with payment collection, ensuring complete delivery and payment accuracy. The mobile device can instantly update all pharmacy data (patient signatures, POD, payment amounts, debit charges, notes, and delivery status) via the internet, or the data can be uploaded to the pharmacy software when the driver returns.

You can track every prescription that leaves your pharmacy, including:

• Prescription Delivery Tracking
• Driver Tracking
• Delivery Tote Verification
• Delivery Route Management
• Direction Mapping
• Payment Collection
• Proof-of-Delivery Signatures

The DeliveryRx™ system offers two methods for tracking deliveries:

1. Manual Mode: Delivery tickets containing patient information, address, and prescription details are scanned and assigned to a delivery person, indicating the prescriptions are en route. Upon the driver’s return, the delivery ticket is scanned again to update the status as received, refused, or other. The system can also generate a delivery list with directions, and the delivery ticket can be scanned to electronically capture the patient’s signature.
2. Computerized Mode: The DeliveryRx™ Computerized Delivery Tracking Module is ideal for pharmacies that collect signatures at drive-thru windows, deliver medications to patients, provide outpatient services, or offer Rx delivery to nursing homes, long-term care facilities, and other institutions. In today’s competitive environment, a computerized delivery tracking system gives independent pharmacies an edge over corporate chains by offering personalized service while maintaining control and integrity of Rx deliveries.

The DeliveryRx™ system is designed to track prescription deliveries to specific or multiple alternate addresses and locations. It verifies the prescription being delivered, including patient verification, driver assignment, amounts due at delivery, and proof-of-delivery signatures. The system accommodates physician or pharmacist notes upon delivery and provides electronic confirmation back to the pharmacy’s central system.

Using an iPhone or iPad:

The manifest is downloaded onto the device, which the driver uses to “check off” each item upon delivery to the nursing home or patient. The device also allows for checking off delivered items and logging an electronic signature from the receiving personnel.

How It Works

Deliveries are digitally tracked using an iPhone or iPad (Mobile Device). The tracking process begins when the pharmacy system uploads the delivery data onto the Mobile Device, creating a digital manifest (packing list). Each list is linked to a destination ID representing a wing/section of a nursing home or a home address. One Mobile Device can contain lists for all destinations on a delivery route (and can handle multiple routes) and will accompany the product upon delivery.

Upon arrival at the destination, the delivery person scans a unique barcode posted at the location, logging the device at the destination and identifying the driver handling the delivery. The next step is to scan all unique Rx barcodes on the prescription labels. The Rx number and refill number act as unique tracking identifiers for the items being delivered (similar to a UPS tracking number). As each Rx label is scanned, it is checked off the list of prescriptions for that destination, creating a date/time-stamped record for each prescription.

When all prescriptions are scanned, the program proceeds to the next stage: collecting the amount owed (cash, check, or credit card) and capturing the recipient’s signature (Proof of Delivery). The nurse or recipient first provides their printed name, ensuring that even if they sign an “X” on the Mobile Device, the records will still show the first and last name of the person accepting the delivery. The recipient then signs on a digital signature pad similar to a credit card touchpad. If an amount is due, it will be displayed for collection.

The system now creates digital records of all critical elements of the delivery process. The delivery information can be sent instantly to the pharmacy via the internet, or the record can remain on the Mobile Device until it returns to the pharmacy and synchronizes with the computer system.

Due to the discounted cost of 340B drugs purchased through a managed program, separate inventory and accounting must be maintained. By designating separate inventory locations, prescriptions can be grouped accordingly to generate accountability reports and automatically transmitted with the required parameters. Our Pharmacy Software efficiently manages multiple inventories, screens drugs, prescribers, patients, and users automatically.

Do you need to automatically refill, transmit, and print all prescriptions due for refill?

The “Cycle Fill” system enables you to automatically refill a group of patients’ prescriptions when they become due. You can control which patients, prescriptions, or drugs are automatically refilled. This tool is an enhancement to our Auto Refill system, providing high-volume, mail order, and institutional pharmacies with a more robust professional solution. It allows you to send multiple claims for multiple patients to multiple carriers for routine medications. These functions save you time and money by enabling batch or facility-based refills.

You have the flexibility to refill routine medications, select non-routine medications, discontinue medications, request refills automatically, or fill new medications from the MAR Sheet. Once you are satisfied with all the changes, the system will automatically refill, transmit, and print the prescriptions, MAR Sheet, and Delivery Sheet for all selected medications.

The Nursing Home Consulting System is designed to enable consultant pharmacists to perform onsite patient drug regimen reviews and facility inspections of nursing homes periodically using a laptop or portable computer system.

Patient information and medication/treatment orders from nursing homes are extracted from the standard Abacus Pharmacy System and loaded into a laptop or portable computer system. This ensures that the consultant pharmacist has complete and up-to-date information while conducting onsite reviews.

Providing Durable Medical Equipment (DME) can significantly increase revenue, enhance patient relationships, and offer additional non-traditional revenue opportunities for your pharmacy. DME encompasses a wide range of medical supplies, from hospital beds and electric wheelchairs to basic braces. Your pharmacy’s referral sources and patient base will help determine the types of DME programs to participate in.

Dispensing relevant DME products benefits both you and your patients. Patients with injuries requiring mobility assistance or DME supplies prefer not to drive to another location to pick up their equipment or wait at home for a medical device company to deliver necessary supplies. By offering DME, you will see an immediate increase in patient satisfaction and a boost in your pharmacy’s revenues.